Mikrofon nimmt zu viel Ton auf | SoundComm™ B20 headset

Check the position of the microphone.

Microphone placement is important for clear communication. With the headset on your head, make these adjustments:

Grasp the boom with your fingers and move the microphone so it is level with your mouth
Position the microphone a 1/2" from your mouth with the Bose logo facing away from your mouth

Note: If speaking at elevated volume, the mic might need to be moved further from the lips to avoid distortion. As the mic is moved farther away, more background noise will be picked up by the mic. For clearest communication, the steps above are recommended while using a normal speaking voice.

Stellen Sie sicher, dass die Gegensprechanlage ordnungsgemäß konfiguriert ist.

Wenn die Gegensprechanlage nicht ordnungsgemäß für die Verwendung mit dem Headset konfiguriert ist, können der Geräuschpegel und die Qualität beeinträchtigt werden. Weitere Informationen finden Sie unter Konfigurieren der Verstärkungseinstellungen der Headset-Gegensprechanlage.

Turn off the Acoustic Noise Reduction.

In high-noise environments or when speaking too loudly into the microphone, sound passing through the microphone can become distorted since the signal is also boosted by the active electronics in the headset

Turn off the power switch to disable ANR and use the headset passively. If the issue is resolved, use the headset passively until volume levels near the microphone are reduced